Refund Policy

Policy Scope

This Refund Policy applies to all product return and refund service scenarios on telfarshop.it.com, standardizing the platform’s after-sales processing procedures and fully protecting the legitimate shopping rights and interests of global users.

Return Service Rules

telfarshop.it.com provides a 60-day long-term return window for all orders. Within 60 days after customers receive the goods, any product quality problems, style mismatch, personal dissatisfaction and other valid reasons can apply for return services. All return applications enjoy free return shipping, and users do not need to bear any return logistics costs.

Refund Processing Cycle

After our warehouse receives and verifies the returned products with complete appearance, no artificial damage and complete accessories, telfarshop.it.com will initiate the refund process immediately. The refund will be returned to the user’s original payment account within 5 to 10 working days. The specific arrival time is subject to the settlement rules of the user’s payment institution.

Refund Description

For returns caused by product quality problems or platform errors, we provide full refund services. For returns due to personal reasons, refunds will be processed according to the actual payment amount of the order. All refund processes are automatically recorded and supervised by the telfarshop.it.com system, with open and transparent progress.